Terms of Service

Last updated 29 September 2026

These terms cover the use of getemberorigin.com and the services provided by Ember Origin. By working with us or using this site, you agree to what is written here.

SMS messaging program terms

Program: Ember Origin sends one-to-one text messages to business owners who have verbally agreed, on a phone call with us, to receive them.
Message frequency varies and is low: typically a single message following a call, and occasional follow-up.
Message and data rates may apply.
To opt out, reply STOP. To get help, reply HELP or email founder@getemberorigin.com.

How you opt in

Consent is given verbally during a phone call that Ember Origin places to your business. On that call we ask whether we may text you at the number we are speaking to (usually to send a link to a website we have built or discussed), and we send a message only if you say yes. We do not buy or rent phone numbers, and there is no web form or checkbox that opts anyone in to SMS.

How you opt out

Reply STOP to any message and you will be unsubscribed immediately. You will receive one confirmation message and then nothing further. You may also opt out by telling us on a call or by emailing us. Opting out costs you nothing and affects nothing else.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier and device conditions outside our control.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for the full statement.

Calls

We place business-to-business calls to trades businesses about website services. If a call is being recorded we say so at the start of the call. Tell us to stop calling and we will, and the number goes on our internal do-not-call list.

Our services

Ember Origin designs and builds websites for trades businesses and hands them over to the business that owns them. The standard offer is AUD 1,999, paid once, for the website, your own editing dashboard, and the handover. The scope and timeline for your site are confirmed with you in writing before work starts. Nothing on this website is itself an offer or a contract.

What we need from you

To build your site we need accurate information about your business: licence details, service area, photographs and similar. You confirm you have the right to give us anything you send, and that it is accurate. We are not responsible for claims made about your business that you asked us to publish, or that you publish yourself through your dashboard.

Payment

One payment of AUD 1,999. No deposit, no subscription, and nothing renews. We build the site first. You pay only once it is live on your own domain and you have approved it. If you do not approve the finished site, you owe nothing.

Payment is by PayPal invoice, so PayPal's buyer protection and dispute process apply to it.

What is not included

The price covers the build and the handover. New pages, a redesign, new features, SEO campaigns, new branding and paid third-party services are not included. If you want any of them later, you get a straight quote first and nothing starts until you agree to it.

What you own

Once you have paid, the website is yours. That means:

The domain is bought by you, on your card, in your name. It never sits with us.
The code is in a private repository you are invited to, and is yours to keep, copy or move.
The hosting is set up in your own account, under your own login.
The editing dashboard is yours to use, to change your text and photos whenever you like.

Your content stays yours. Your business name, logo, photographs, reviews, copy you wrote and anything else you give us belongs to you, during the build and after it.

Your domain registrar and hosting provider are third parties with their own terms. Any fees they charge are between you and them, and are not part of our price.

Acceptable use

Do not use our services to publish anything unlawful, deceptive or infringing, or to hold yourself out as licensed or insured when you are not.

Availability and liability

Your site runs on third-party hosting and infrastructure in your own accounts, so we do not guarantee uninterrupted service. We do not guarantee any particular ranking, traffic volume or number of leads. To the fullest extent the law allows, our total liability for any claim is limited to the amount you paid us for your site.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. A change never alters the deal you already agreed to for your site.

Governing law

Ember Origin is a sole proprietorship operated from India, serving trades businesses in Australia. Nothing in these terms removes any right you have under the Australian Consumer Law or any other law of your own state or country.

Contact

Write to founder@getemberorigin.com about anything in these terms, any message you received from us, or anything you want stopped. A named human reads that inbox.